Quality Assurance
Garner Glass Company knew the benefits of statistical
quality
control years before it was generally accepted. Sample lots of parts were
measured the data recorded and plotted, all manually. Histograms were sent
in every shipment. Competitive pricing practices forced us to stop this
practice a number of years ago. When we realized that without histograms
we were not in complete control of our process, we reinstituted the procedures.
Now computers record the data and make the histograms! View a sample
Histogram!(20Kb
file)
We hope that when each shipped package of parts is opened, this statistical information is forwarded to the Quality Assurance personnel. It can save our customers inspection costs. Here at Garner Glass Co., a copy of the result of each lot is routed back to the responsible operator. They then incorporate the data into the their next similarly dimensioned job. The results of incorporating this feedback have astounded us. We ask you to join us in benefiting from this Garner feature!
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Last Updated on Oct. 1, 2002